Pet Care Receptionist — Welcomes Clients & Pets

Inspiring Vet Care; Hailsham; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

6.6 weeks leave

Birthday off

Pension scheme

Discounted veterinary care

Healthcare plan

Cycle to Work

Learning & development

Green Cars scheme

Job summary

inspiring vet care is seeking a friendly, organized Receptionist for Highcroft Vets in Hailsham, East Sussex. The role is 30–35 hours over 4 days with occasional Saturday mornings, and part-time applications are considered.

You will be the first point of contact, handling appointments, enquiries and client communications to ensure a positive client and patient journey. Join a supportive team of vets, nurses and a practice manager, with opportunities for development and a values-led culture

Qualifications

• Experience in a customer-facing role with strong service focus.
• Excellent communication, professional and welcoming manner.
• Ability to manage multiple tasks in a busy environment.
• Collaborative approach and willingness to support colleagues.

Responsibilities

• Greet clients and their pets, ensuring a welcoming, professional experience.
• Manage appointments and client enquiries, supporting communications.
• Handle registrations, insurance forms, and contribute to smooth patient journey.
• Collaborate with vets, nurses, and practice manager to support the team.

Skills

Customer service

Communication

Organisation

Teamwork

Job description

inspiring vet care is seeking a friendly, organized Receptionist for Highcroft Vets in Hailsham, East Sussex. The role is 30–35 hours over 4 days with occasional Saturday mornings, and part-time applications are considered.

You will be the first point of contact, handling appointments, enquiries and client communications to ensure a positive client and patient journey. Join a supportive team of vets, nurses and a practice manager, with opportunities for development and a values-led culture