Pet Care Concierge & Front Desk at Vet Clinic

Vets for Pets; Rugby; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

20% discount at Vet Group, Pets atHome

Discounts and cashbacks

In-house career development

Pension and holiday allowance

Job summary

Rugby Central Vets for Pets is seeking a friendly Client Care Advisor for part-time hours at Rugby Central. You will greet clients, assist with bookings and payments, and support the clinical team to ensure a smooth client experience.

Open Monday to Friday and Saturdays, with up to 25 hours weekly. This role emphasizes exceptional client service and teamwork in a welcoming practice environment.

Qualifications

• The role requires a friendly and welcoming front of house presence.
• Calm, attentive and focused on client needs.
• Enthusiasm and drive to support clients and pets.
• Ability to build strong relationships with clients, pets and staff.

Responsibilities

• Greet clients and provide support, guidance and expertise.
• Manage payments and future bookings with confidence.
• Coordinate the smooth running of the practice using the online booking system.

Skills

Friendly demeanour

Calm under pressure

Customer service

Relationship building

Computer literacy

Team player

Tools

Online booking system

Job description

Rugby Central Vets for Pets is seeking a friendly Client Care Advisor for part-time hours at Rugby Central. You will greet clients, assist with bookings and payments, and support the clinical team to ensure a smooth client experience.

Open Monday to Friday and Saturdays, with up to 25 hours weekly. This role emphasizes exceptional client service and teamwork in a welcoming practice environment.