Pet Care Concierge (Front Desk) – 11-Month FTC

Vets for Pets; England; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading veterinary practice in Rawtenstall is seeking a friendly and proactive individual for a Fixed Term Maternity Role in client service. You will play a key role in ensuring exceptional service and satisfaction for clients and their pets. This role requires strong interpersonal skills, enthusiasm for animal care, and the ability to handle various client situations with empathy and professionalism. Enjoy a rewarding career with benefits including discounts, career development opportunities, and a supportive team environment.

Benefits

20% discount at Vet Group, Pets at Home, and Groom Room

Access to discounts and cashbacks

In-house career development opportunities

Pension and holiday allowance

Qualifications

• Ability to build strong relationships with clients and their pets.
• Experience in providing exceptional customer service.
• Calm and attentive to clients' needs.

Responsibilities

• Provide exceptional service to clients and care for their pets.
• Manage payments and future bookings confidently.
• Coordinate day-to-day routines using an online booking system.

Skills

Customer Service

Teamwork

Interpersonal Skills

Computer Literacy

Job description

A leading veterinary practice in Rawtenstall is seeking a friendly and proactive individual for a Fixed Term Maternity Role in client service. You will play a key role in ensuring exceptional service and satisfaction for clients and their pets. This role requires strong interpersonal skills, enthusiasm for animal care, and the ability to handle various client situations with empathy and professionalism. Enjoy a rewarding career with benefits including discounts, career development opportunities, and a supportive team environment.