Pet Care Front Desk Specialist

Inspiring Vet Care; Basingstoke; On-site; GBP 11,000 - 13,000; Part time

Benefits offered by this job

6.6 weeks annual leave + birthday off

Pension scheme

Healthcare Cash Plan

Cycle to Work

Discounted veterinary care

Learning and development opportunities

Job summary

inspiring vet care is seeking a part‑time receptionist for a fixed six‑month term across our Basingstoke and Tadley sites, with a 36‑hour week and 1:3 Saturdays (8–12). You’ll be the first friendly face for clients, supporting the clinical team and handling bookings and inquiries.

Join a collaborative team offering training and development, a supportive environment, and a pathway to potentially permanent roles as the business grows.

Qualifications

• Friendly, organised and customer‑facing with a focus on service and detail.
• Excellent communication skills and a welcoming manner.
• Experience in a customer-facing role with service and accuracy.
• Ability to manage multiple tasks in a busy environment.
• Collaborative approach with colleagues and willingness to learn.

Responsibilities

• Greet clients and their pets.
• Liaise with veterinary practices.
• Arrange appointments.
• Deal with inbound enquiries.
• Deal with billing and insurance claims.
• General administration tasks.

Skills

Customer service

Communication

Multitasking

Teamwork

Proactive attitude

Professional demeanor

Job description

inspiring vet care is seeking a part‑time receptionist for a fixed six‑month term across our Basingstoke and Tadley sites, with a 36‑hour week and 1:3 Saturdays (8–12). You’ll be the first friendly face for clients, supporting the clinical team and handling bookings and inquiries.

Join a collaborative team offering training and development, a supportive environment, and a pathway to potentially permanent roles as the business grows.