Pet-First Vet Receptionist - Part-Time Maternity Cover

Vets for Pets; Camborne; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Company pension

Employee discount

Store discount

Free on-site parking

Job summary

Vets for Pets is seeking a friendly, compassionate Veterinary Receptionist for a part-time maternity cover role. You will be the first point of contact for clients, ensuring a warm, welcoming experience for both clients and their pets.

As part of the front-of-house team, you will handle appointments, calls, and admin tasks while supporting the veterinary team with day-to-day duties and excellent customer service in a busy practice.

Qualifications

• Excellent customer service and communication skills.
• Caring, confident, and empathetic.
• Organised and able to multitask in a busy environment.

Responsibilities

• Greet clients and their pets in a friendly, professional manner.
• Manage appointments and diary scheduling.
• Handle telephone and email enquiries.
• Process payments and maintain accurate client records.
• Support the veterinary team with administrative tasks.
• Provide reassurance and empathy to pet owners during visits.

Skills

Customer service

Communication

Empathy

Teamwork

Organised

Administration

Computer skills

Job description

Vets for Pets is seeking a friendly, compassionate Veterinary Receptionist for a part-time maternity cover role. You will be the first point of contact for clients, ensuring a warm, welcoming experience for both clients and their pets.

As part of the front-of-house team, you will handle appointments, calls, and admin tasks while supporting the veterinary team with day-to-day duties and excellent customer service in a busy practice.