Part-Time Pet Care Client Concierge

Vets for Pets; Ossett; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

20% staff discount at Vet Group

Onsite parking

Staff discounts and cashbacks

In-house career development

Pension and holiday allowance

Job summary

Vets for Pets Wakefield is hiring for a part-time front-of-house client service role. You will greet clients and their pets, manage bookings and payments, and act as the friendly link between clients and the clinical team.

This 30-hour week includes 1 in 4 Saturday shifts (9:00–17:00). The role focuses on client care, excellent service, and teamwork; nursing or veterinary duties are not part of the position. Onsite parking and staff discounts are offered.

Qualifications

• Front-of-house client service orientation with a welcoming manner.
• Ability to handle payments and bookings with accuracy.
• Good computer literacy and ability to use an online booking system.

Responsibilities

• Greet clients and their pets on arrival and provide guidance on services.
• Manage payments and future bookings confidently to ensure smooth flow.
• Build strong relationships with clients, pets and the practice team.
• Coordinate day-to-day routines using the online booking system.

Skills

Front-of-house

Client relation building

Cash handling

Booking system

Pet-loving

Tools

Online booking system

Job description

Vets for Pets Wakefield is hiring for a part-time front-of-house client service role. You will greet clients and their pets, manage bookings and payments, and act as the friendly link between clients and the clinical team.

This 30-hour week includes 1 in 4 Saturday shifts (9:00–17:00). The role focuses on client care, excellent service, and teamwork; nursing or veterinary duties are not part of the position. Onsite parking and staff discounts are offered.