Pet Care Concierge at Vet Practice

Vets for Pets; Nottingham; On-site; GBP 24,000 - 30,000; Part time

Benefits offered by this job

20% discount at Vet Group

Discounts and cashbacks

In-house career development

Pension and holiday allowance

Income protection after 1 year

Job summary

Vets for Pets Netherfield is seeking a part-time client services role at our Netherfield practice. You will be the friendly face for clients and their pets, handling bookings and payments with confidence.

The role involves supporting the clinical team, staying up to date with our services, and ensuring a smooth day-to-day operation. The position includes early and late shifts on a rota, with Saturdays shared.

Qualifications

• Must provide excellent client service and care for clients and their pets.
• Able to guide clients on services and scheduling.
• Comfortable handling payments and bookings with the practice software.

Responsibilities

• Greet clients and their pets at the practice.
• Provide guidance on services and upcoming appointments.
• Manage payments and future bookings confidently.
• Coordinate day-to-day routines using the online booking system.

Skills

Excellent client service

Strong communication

Team player

Computer literacy

Tools

Online booking system

Job description

Vets for Pets Netherfield is seeking a part-time client services role at our Netherfield practice. You will be the friendly face for clients and their pets, handling bookings and payments with confidence.

The role involves supporting the clinical team, staying up to date with our services, and ensuring a smooth day-to-day operation. The position includes early and late shifts on a rota, with Saturdays shared.