Pet Care Client Specialist - Part Time

Vets for Pets; Bromsgrove; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

20% discount at Vet Group and Grooming

Discounts and cashbacks

In-house career development

Pension and holiday allowance

Job summary

Vets for Pets Bromsgrove is seeking a friendly, client‑facing team member to join our practice on a part‑time basis. You will greet clients and their pets, help book appointments, handle payments, and coordinate daily tasks with the clinical team.

The role requires a calm, proactive approach and a passion for great service. You will contribute to a welcoming atmosphere, support colleagues, and ensure every client leaves confident in the care their pet receives.

Qualifications

• Provide exceptional client service to clients and their pets.
• Keep up-to-speed with practice services and additional offerings.
• Remain calm, attentive and focused on client needs.
• Create a welcoming atmosphere and work well with colleagues.

Responsibilities

• Greet clients and their pets on arrival and offer guidance.
• Coordinate day-to-day routines using the online booking system.
• Handle payments and book future visits confidently.
• Support the clinical team by ensuring smooth practice operations.

Skills

Client service

Team player

Communication

Computer literacy

Booking system

Tools

Online booking system

Job description

Vets for Pets Bromsgrove is seeking a friendly, client‑facing team member to join our practice on a part‑time basis. You will greet clients and their pets, help book appointments, handle payments, and coordinate daily tasks with the clinical team.

The role requires a calm, proactive approach and a passion for great service. You will contribute to a welcoming atmosphere, support colleagues, and ensure every client leaves confident in the care their pet receives.