Vet Practice Client Concierge

Vets for Pets; Coventry; On-site; GBP 11,020 - 20,664; Part time

Benefits offered by this job

Discounts

Cashbacks

Career development

Pension & holidays

Job summary

Vets for Pets Coventry Walsgrave is seeking a friendly client-facing receptionist to support the veterinary team and help pets receive excellent care. You will greet clients, explain services, manage bookings and payments, and keep the online booking system up to date.

You will be part of a welcoming team, with part-time 20-25 hours per week, weekend rotation. Previous customer service experience is essential; veterinary experience is desirable.

Qualifications

• Previous experience in a customer service role is essential.
• Previous veterinary experience is desirable.

Responsibilities

• Greet clients and provide guidance to clients and their pets on arrival.
• Manage payments and future bookings confidently.
• Coordinate the smooth running of day-to-day routines using our online booking system.
• Support the clinical team by ensuring a welcoming and efficient client flow.

Skills

Customer service

Computer literacy

Job description

Vets for Pets Coventry Walsgrave is seeking a friendly client-facing receptionist to support the veterinary team and help pets receive excellent care. You will greet clients, explain services, manage bookings and payments, and keep the online booking system up to date.

You will be part of a welcoming team, with part-time 20-25 hours per week, weekend rotation. Previous customer service experience is essential; veterinary experience is desirable.