Pet Clinic Client Care Specialist

Vets for Pets; Nuneaton; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

20% discount at Vet Group

Pension

Holiday allowance

Job summary

Vets for Pets in Nuneaton is looking for a Client Care Advisor to join our friendly team. You will be the welcoming face for clients and their pets, guiding them through our services and bookings with warmth and professionalism.

You will handle payments, assist with future appointments, and keep the online booking system running smoothly, ensuring every visit leaves clients confident they chose the best care for their pets.

Qualifications

• Be the friendly and welcoming face for clients and their pets.
• Keep up-to-speed with practice services to guide clients.
• Remain calm and attentive, focused on clients’ needs.
• Bring enthusiasm and drive; passion for service and pets.

Responsibilities

• Greet clients and provide guidance and expertise.
• Manage payments and future bookings confidently.
• Coordinate day-to-day routines using the online booking system.

Skills

Customer service

Communication

Teamwork

Tools

Online booking system

Cash handling

Job description

Vets for Pets in Nuneaton is looking for a Client Care Advisor to join our friendly team. You will be the welcoming face for clients and their pets, guiding them through our services and bookings with warmth and professionalism.

You will handle payments, assist with future appointments, and keep the online booking system running smoothly, ensuring every visit leaves clients confident they chose the best care for their pets.