Personal Injury Case Handler

Clear Legal & Financial Recruitment; Ringway; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

26 days leave

Hybrid working

Medicash Health Plan

Nest pension

Training & development

Annual appraisal

Job summary

Clear Legal & Financial Recruitment is seeking a Personal Injury Case Handler to join the Pre Litigation Credit Hire team in Manchester. You will manage a caseload of pre-litigation personal injury claims involving credit hire and handle cases via the OIC/MOJ portals with supervision as needed.

The role requires 18 months+ experience, strong portal knowledge, and a focus on client care. Hybrid working, health plan, pension, training and development opportunities, and annual appraisal are offered.

Qualifications

• 18 months+ experience handling personal injury claims.
• Strong understanding of the OIC and MOJ portals.
• Solid knowledge of the Pre Action Protocol.
• Familiarity with Civil Procedure Rules.
• Experience reviewing and valuing medical evidence without supervision.
• Experience carrying out quantum reviews and assessments.

Responsibilities

• Manage a caseload of pre-litigated personal injury claims involving credit hire.
• Handle claims through the OIC portal.
• Manage MOJ portal claims up to £25,000.
• Handle non-MOJ claims up to £20,000 with supervision.
• Review and value medical evidence and formalise case plans.

Skills

Case management

Credit hire knowledge

Client care

Organisation

Communication

Tools

Microsoft Word

Excel

Outlook

Job description

My client is recruiting for a Personal Injury Case Handler to join their Pre Litigation Credit Hire team in Manchester.

This is an opportunity to join an established personal injury team, managing a caseload of pre litigated personal injury cases involving credit hire. The role would suit someone with experience handling claims through the OIC and MOJ portals who is confident managing their own caseload and providing a high standard of client care.

The Role

• Managing a caseload of pre litigated Personal Injury claims involving credit hire.
• Handling claims proceeding through the OIC portal.
• Managing claims through the MOJ portal up to a value of £25,000.
• Handling claims outside the MOJ portal up to £20,000 with supervision.
• Managing Stages 1, 2 and 3 of the MOJ portal.
• Reviewing and valuing GP reports without supervision.
• Carrying out quantum reviews and assessments and formalising case plans.
• Managing cases requiring more than one discipline of medical expert.
• Handling minor cases proceeding to Infant Approvals without supervision.
• Managing claims approaching limitation and understanding the procedures involved.
• Liaising with credit hire organisations and maintaining strong professional relationships.
• Working in accordance with the Pre Action Protocol, Civil Procedure Rules and relevant compliance requirements.

The Candidate

• Have relevant experience handling personal injury claims for at least 18 months.
• Have a strong understanding of the OIC and MOJ portals.
• Have an excellent understanding of the Pre Action Protocol.
• Have a good understanding of credit hire claims and relevant case law.
• Have experience reviewing and valuing medical evidence without supervision.
• Have experience carrying out quantum reviews and assessments without supervision.
• Have experience handling claims involving multiple medical expert disciplines.
• Have a good understanding of the Civil Procedure Rules.
• Be confident, assertive and proactive with a determination to get things done.
• Have excellent customer service, telephone and fact finding skills.
• Have strong organisational and interpersonal skills.
• Be confident using Microsoft Word, Excel and Outlook.

Benefits

• 26 days' annual leave plus bank holidays.
• Birthday day off after 1 year's service.
• Hybrid working.
• Medicash Health Plan.
• Standard NEST workplace pension scheme.
• Training and development opportunities.
• Annual appraisal.

Please Note: Due to the number of applications we receive we may be unable to respond to every application directly