Personal Assistant

NHS Professionals; Nottingham; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Competitive pay rates

24/7 support

Multi locational shifts

Shift & timesheet portal access

Training and development opportunities

Holiday allowance

Job summary

Nottingham University NHS Trust is seeking a Personal Assistant (PA) through NHS Professionals to provide high-level administrative support to elective orthopaedics. The role is temporary, 37.5 hours per week, based at City Hospital, Nottingham (NG5 1PB).

The PA will manage waiting lists, coordinate admissions, and schedule theatre lists using hospital IT systems such as Medway and Bluespier, while upholding accuracy and confidentiality for patients and staff.

Qualifications

• Experience in NHS or hospital administration preferred.
• Experience with patient scheduling and waiting lists.
• Proficient in MS Office and email management.

Responsibilities

• Add/remove patients to NUH waiting list and coordinate admissions using Medway/Bluespier.
• First point of contact for admissions enquiries via in person, phone, or email.

Skills

Microsoft Office

Attention to detail

Strong communication

Organisational skills

PA support experience

Education

Vocational Level 3 qualification or equivalent

2 years relevant experience

Tools

Medway

Bluespier

Job description

Job Title: PA

Location: Nottingham University NHS Trust, Elective Orthopaedics

Hours: 37.5 hours Monday to Friday

Trust Location: Charnley Suite, City Hospital, Nottingham, NG5 1PB

Work Type: Temporary

91984

What you’ll be responsible for:

• Responsible for adding/removing patients to the NUH waiting list and co-ordinating/booking admission to hospital, using hospital IT systems, e.g. Medway and Bluespier.
• Act as the first point of contact within the Trust for patients who have enquiries regarding admission details and waiting list queries, either in person, telephone, email.
• Be responsible for the management and accurate validation of consultant waiting lists in line with 18 week RTT targets, maintaining accurate records to ensure all admissions for elective procedures are outcome and completed on Medway PAS, in line with Trust Access Policy.
• Ensure all relevant actions are taken to initiate, amend and cancel theatre lists in accordance with theatre policy
• To ensure surgeon’s annual leave or availability is escalated, to ensure theatres can be reallocated and clinics amended.

You’ll learn the following whilst working at the trust:

• An in depth understanding of the roles and responsibilities involved in working within the NHS
• Knowledge of the systems used, to effectively complete your role to the highest standard at all times
• A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

Skills:

• Microsoft office package knowledge e.g., Outlook, Word, Excel.
• Ability to use own initiative and attention to detail.
• Excellent organization skills.
• Excellent interpersonal skills and PA skills.
• Effective communication skills, both verbal and written.

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

As a member of NHS Professionals, you have fantastic benefits:

• Competitive pay rates- work this week, get paid next week
• Essential support when you need it- 24/7 365 days- call us anytime
• Multi locational- work across neighbouring Trusts
• Manage your shifts and timesheets on the go- access your "My Bank" shift portal anywhere, anytime online or through your smartphone
• Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
• Training and development opportunities- Keep up with the essentials and more
• Build holiday allowance for every shift you work- your work life balance is important to us
• Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Disclaimer

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