Waiting List Administrator

NHS Professionals; Nottingham; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive pay rates

24/7 365 support

Multi locational shifts

Job summary

NHS Professionals is seeking a Waiting List Administrator to join the administrative team at Nottingham University Hospitals NHS Trust. The role supports the oncology pathway with standard office duties and patient list management.

You will coordinate admissions, maintain waiting lists, and respond to staff and patient queries using NHS IT systems. A proactive, detail-oriented approach is essential for delivering reliable service.

Qualifications

• Microsoft Office and data handling skills are essential.
• Experience as a Waiting List Administrator or similar admin role is required.
• NHS exposure and familiarity with hospital IT systems improve application fit.

Responsibilities

• Provide general office and administration support to the team.
• Handle phones, messages, filing, scanning, and post.
• Communicate with staff and visitors to resolve issues.
• Cover for colleagues during leave to maintain service quality.
• Add/remove patients to the waiting list and coordinate admissions using hospital IT systems.

Skills

Microsoft Office

Initiative

Waiting list administration

NHS experience

Communication skills

Education

Vocational level 3 qualification or 2 years relevant experience

Tools

Nervecentre

Bookwise

Chemocare

Job description

Job Title: Waiting List Administrator

Location: Nottingham University Hospitals NHS Trust- Oncology

Hours: 37.5 hours Monday - Friday flexible within 9:00 - 17:00

Trust Location: Nottingham City Hospital, Hucknall Road, Nottingham, NG5 1PB

Work Type: Temporary

92011

What you’ll be responsible for:

• 1. To provide general office and administration support to the administrative team.
• 2. To undertake general office duties, for example, answering the telephone, taking messages, filing, photocopying, scanning, handling incoming and outgoing post, etc.
• 3. To communicate with staff and visitors on a daily basis, providing support where required and working to help resolve any issues.
• 4. Assist in the tasks and duties of other staff within the team during periods of staff leave/absence to ensure that an effective quality service is maintained at all times and contributing to the work of the team.
• 5. Responsible for adding/removing patients to the NUH waiting list and co-ordinating/booking their admission to hospital, using hospital IT systems e.g. Chemocare, Bookwise, Nervecentre.

You’ll learn the following whilst working at the trust:

• 1. An in depth understanding of the roles and responsibilities involved in working within the NHS
• 2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times
• 3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

• * Microsoft office package knowledge e.g., Outlook, Word, Excel.
• * Ability to use own initiative and attention to detail.
• * Experience working as a waiting list administrator and great organization skills.
• * NHS experience and experience using hospital IT systems such as Nervecentre, bookwise and Chemocare.
• * Effective communication skills, both verbal and written.

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

As a member of NHS Professionals, you have fantastic benefits:

• * Competitive pay rates- work this week, get paid next week
• * Essential support when you need it- 24/7 365 days- call us anytime
• * Multi locational- work across neighbouring Trusts
• * Manage your shifts and timesheets on the go- access your "My Bank" shift portal anywhere, anytime online or through your smartphone
• * Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
• * Training and development opportunities- Keep up with the essentials and more
• * Build holiday allowance for every shift you work- your work life balance is important to us
• * Stakeholder pension scheme available- a flexible future for you and yours

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.