Performance Data Analyst

Surrey County Council; Reigate; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A local government authority in England seeks a Performance Data Analyst to join the Performance and Analytics Team. This role involves providing data-driven insights to support adults with care needs, ensuring access to appropriate services and accommodations. The ideal candidate will have strong analytical skills, proficiency in data visualisation tools like Tableau, and excellent communication abilities. This position offers a hybrid work model and a generous benefits package.

Benefits

26 days’ holiday with increases based on service

Option to buy additional leave

Local government pension

Carer's leave and volunteering days

Employee Assistance Programme

Learning and development resources

Wellbeing discounts

Qualifications

• Ability to analyse complex datasets and produce actionable insights.
• Experience in developing innovative analytical approaches.
• Proficiency in data visualisation tools and data handling.

Responsibilities

• Provide high-quality analysis to support policy decisions.
• Model trends for accommodation and services needs.
• Translate complex datasets into clear insights for stakeholders.

Skills

Strong analytical skills

Creative problem-solving ability

Technical proficiency

Communication and collaboration

Attention to detail and accuracy

Tools

Tableau

Excel

SQL

R

Python

Job description

We are excited to be recruiting a Performance Data Analystto join our fantastic Performance and Analytics Team based in Guildford. This is a 6-month fixed term contract or secondment opportunity.

This role is open to hybrid working and as a team we split our time between collaborating with colleagues in the office and working from home. Further details can be discussed at interview.

Our Offer to You

• 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer’s leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents

About The Role

We are looking for a motivated and detail-oriented individual to join our friendly and collaborative Performance, Analytics and Systems Team within Adult Social Care. This is an exciting opportunity to apply and develop your analytical skills to support one of Surrey County Council’s key priorities: the 'Right Homes, Right Support' programme.

As a Performance Data Analyst, you will provide high-quality analysis and insight to help ensure adults with care and support needs have access to the right accommodation and services at the right time. Working closely with colleagues across commissioning, finance and operations, you will analyse current and future demand for residential and nursing care, supporting evidence-based planning and market development.

Your work will play a key role in shaping strategic decisions and policies. By modelling trends in population need, placements and market capacity, you will provide clear, data-driven evidence that informs reports and briefings, including Cabinet Papers and strategic board reports. These insights will help senior leaders make informed choices about how services are designed, delivered and resourced.

You will turn complex datasets into meaningful insights through dashboards, reports and visual presentations; helping colleagues understand trends, risks and opportunities. You’ll also collaborate closely with operational teams and partner organisations, ensuring that data is translated into practical action that improves outcomes for Surrey residents.

This is a fantastic opportunity for someone who enjoys using data to solve problems, influence strategy, and help shape the future of care and support for adults in Surrey.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours :

• Strong analytical skills: Ability to analyse complex datasets, identify trends, and produce actionable insights that inform strategic decisions. Experience of demand forecasting or market analysis within a public sector or care context would be useful
• Creative problem-solving ability: Experience in developing innovative analytical approaches to understand and model future demand. Ability to think critically and approach complex problems from multiple perspectives to generate practical, data-driven solutions that support long-term planning
• Technical proficiency: Proficiency in data visualisation tools (including Tableau) and data handling and analysis using Excel, SQL, R, or Python. Experience with data modelling, demand forecasting, or working with large datasets from multiple sources. Please note, Tableau skills will be assessed as part of the recruitment process through a practical exercise at interview
• Communication and collaboration: Excellent communication skills, with the ability to translate complex analytical findings into clear and meaningful messages for senior leaders and non-technical audiences. Experience of working collaboratively across teams to deliver shared goals
• Attention to detail and accuracy: attention to detail and a commitment to accuracy and quality in data analysis. Ability to assess and validate data from multiple systems to ensure reporting and forecasting outputs are robust, reliable, and fit for inclusion in strategic reports and Cabinet Papers

To apply

We request that you submit a CV and you will be asked the following 4 questions:

• This role involves working closely with commissioners, finance colleagues, and operational managers who may have different levels of data literacy. How would you adapt your communication style to engage, influence, and build trust with these stakeholders?
• Senior leaders often need to understand “what if” scenarios when planning for future demand. Describe an example of how you have created or could create scenario models to test different assumptions or policy options.
• What analytical tools or methods (e.g., Excel, Power BI, SQL, R, Python) have you used to support demand forecasting or capacity planning Give an example of how your technical skills added value to a project.
• Give an example of a time when you developed a new approach, tool, or method that improved the way data was processed, analysed, visualised, or used for decision-making. How did this benefit your team or organisation?

Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey.

The job advert closes at 23:59 on 3rd December 2025 with interviews to follow.