People Team Administrator — Hybrid (Payroll & Onboarding)

The Owl Centre; Pontypool; Hybrid; GBP 23,000 - 32,000; Full time

Job summary

The Owl Centre in Pontypool is seeking a People Team Administrator to join our HR team on a permanent, full-time basis. You will support payroll, respond to colleagues' queries, and help manage employee records across our systems in a hybrid office arrangement (in-person twice a week).

You will work with the People Operations and People Talent teams to handle lifecycle events, onboarding and departures, and payroll checks, ensuring accurate data and timely responses.

Qualifications

• Experience in a HR/People Team environment.
• Excellent written and verbal communication skills.
• Proven ability to manage multiple tasks and meet deadlines.
• Comfort with payroll data and employee lifecycle processes.

Responsibilities

• Be the first point of contact for colleagues on day-to-day HR queries.
• Maintain and update People and Payroll systems with accurate data.
• Process lifecycle changes (maternity/paternity, changes, flexible working).
• Manage starter and leaver processes, contracts and onboarding/offboarding records.
• Handle reference checks and holiday payments with relevant teams.
• Coordinate onboarding activities with the Talent Team.
• Prepare HR documents and ensure timely, accurate record-keeping.
• Update payroll changes, starters and leavers trackers.
• Perform first-level payroll checks and liaise with payroll provider.
• Monitor the People Team mailbox and route requests to the right colleagues.

Skills

Communication

Organisation

Multitasking

Relationship building

Team collaboration

HR experience

Written communication

HR processes

Tools

Microsoft Office

HRIS/Payroll systems

Job description

The Owl Centre in Pontypool is seeking a People Team Administrator to join our HR team on a permanent, full-time basis. You will support payroll, respond to colleagues' queries, and help manage employee records across our systems in a hybrid office arrangement (in-person twice a week).

You will work with the People Operations and People Talent teams to handle lifecycle events, onboarding and departures, and payroll checks, ensuring accurate data and timely responses.