People & Payroll Advisor | Hybrid Role

The Owl Centre; Pontypool; Hybrid; GBP 32,000 - 40,000; Full time

Job summary

The Owl Centre in Pontypool is seeking a People Advisor to support managers with employee relations, payroll administration and data accuracy. This hybrid role combines advisory work with payroll duties and data reporting to ensure compliant, fair and efficient people practices.

You will coach managers, manage cases from start to finish, maintain records and contribute to policy reviews in a healthcare/regulated environment. Strong UK employment law knowledge and CIPD Level 5 are desired.

Qualifications

• Experience working in an HR Advisory or People Advisor role.
• Strong employee relations experience across a range of casework.
• Experience coaching and supporting managers on people matters.
• Experience of payroll administration and payroll processes.
• Good knowledge of UK employment law and HR best practice.

Responsibilities

• Act as first point of contact for managers on employee relations matters, guiding on absence, performance and grievances.
• Lead monthly payroll preparation and liaise with payroll provider for accuracy.
• Maintain and audit employee records, ensure GDPR compliance and data integrity.
• Support policy reviews, implementation and improvements aligned with legislation and best practice.
• Produce regular people metrics and reports to inform planning and decision-making.
• Deliver manager briefings and development sessions on employee relations and people management.

Skills

Coaching & influencing

Confident communicator

Organised

Discretion & confidentiality

Resilience under pressure

Ownership & accountability

Empathy with commercial judgement

Education

CIPD Level 5

Healthcare/regulatory sector experience

Tools

Payroll systems

HRIS/employee records systems

Job description

The Owl Centre in Pontypool is seeking a People Advisor to support managers with employee relations, payroll administration and data accuracy. This hybrid role combines advisory work with payroll duties and data reporting to ensure compliant, fair and efficient people practices.

You will coach managers, manage cases from start to finish, maintain records and contribute to policy reviews in a healthcare/regulated environment. Strong UK employment law knowledge and CIPD Level 5 are desired.