People Operations & Payroll Administrator

The Owl Centre Ltd; Pontypool; Hybrid; GBP 21,000 - 31,000; Full time

Job summary

The Owl Centre Ltd in Pontypool is hiring a permanent, full-time People Team Administrator to support the HR lifecycle and payroll within a hybrid working setup. You will liaise with the People Team and Talent Team to deliver our people strategy, supporting colleagues with queries and maintaining HR systems.

You will help manage onboarding/offboarding, contracts, changes in roles, and payroll accuracy, while building strong relationships across teams to ensure smooth processes and a positive

Qualifications

• Experience in a HR/People Team environment.
• Proficient with Microsoft Office applications.
• Experience working with different HR systems.
• Basic knowledge of HR processes and the employee lifecycle.

Responsibilities

• Act as first point of contact for colleagues on day-to-day people queries and provide timely guidance.
• Maintain and update People and Payroll systems with accurate data for payroll processing.
• Process lifecycle changes (maternity/paternity, job changes, flexible working requests) to ensure a compliant employee experience.
• Manage onboarding and offboarding by preparing/emitting contracts and updating HR records.
• Process reference requests, leaver letters, and holiday payments with relevant teams to ensure smooth exits.
• Coordinate onboarding with the Talent Team and ensure new starters have the information and support they need.
• Prepare and check People Team documents within deadlines, ensuring accuracy and compliance.
• Update payroll changes, starters and leavers trackers to keep data current for payroll.
• Review the People Team mailbox, prioritise queries, and route to appropriate team members.

Skills

Communication

Organization

Time management

Team collaboration

Tools

Microsoft Office

HRIS

Payroll software

Job description

The Owl Centre Ltd in Pontypool is hiring a permanent, full-time People Team Administrator to support the HR lifecycle and payroll within a hybrid working setup. You will liaise with the People Team and Talent Team to deliver our people strategy, supporting colleagues with queries and maintaining HR systems.

You will help manage onboarding/offboarding, contracts, changes in roles, and payroll accuracy, while building strong relationships across teams to ensure smooth processes and a positive