People Ops Advisor: HR Advisory & Employee Relations

SNC-Lavalin; Birmingham; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A global engineering firm in Birmingham seeks a People Operations Advisor to manage HR queries and provide exceptional customer service. You will support employee relations and work collaboratively with HR teams. Ideal candidates should have strong customer focus, collaboration skills, and the ability to handle various HR processes. The role offers competitive salaries and a range of benefits, promoting both personal and professional development within a hybrid working environment.

Benefits

Competitive salary

Employee rewards

Training and professional development opportunities

Flexible holiday allowances

Qualifications

• Generalist HR advisory experience across a range of HR activities is beneficial.
• Ability to listen actively and analyse requirements.
• Ability to identify and address or escalate risk.

Responsibilities

• Provide advisory and administrative HR services across various queries.
• Manage stakeholder queries via phone, email, and case management systems.
• Support advice on employee relation cases such as sickness absence.

Skills

Customer focus

Collaboration

Persuasion skills

Judgement application

Job description

A global engineering firm in Birmingham seeks a People Operations Advisor to manage HR queries and provide exceptional customer service. You will support employee relations and work collaboratively with HR teams. Ideal candidates should have strong customer focus, collaboration skills, and the ability to handle various HR processes. The role offers competitive salaries and a range of benefits, promoting both personal and professional development within a hybrid working environment.