People Operations Specialist

Kraken Digital Asset Exchange; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic technology company in Greater London is seeking a People Operations Specialist/Lead to enhance their people infrastructure across regions. This role is crucial for ensuring an outstanding employee experience from onboarding to off-boarding. The ideal candidate should possess solid experience in People Operations or HR in global environments, strong understanding of HR systems, particularly HiBob and ATS tools, and excellent communication skills. Join a collaborative team committed to making a sustainable impact in the energy sector.

Benefits

Certified Great Place to Work

Best Workplace on Glassdoor

Qualifications

• Solid experience in People Operations or HR, preferably in global environments.
• Understanding of UK employment practices and adaptability.
• Experience managing people admin across multiple European countries.

Responsibilities

• Own and improve people systems ensuring data integrity and usability.
• Lead global People Ops initiatives from design to implementation.
• Support Visa operations by managing communications and documentation.

Skills

People Operations experience

HR systems knowledge

Attention to detail

Strong communication skills

Tools

HiBob

Lever

Job description

Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

We’re looking for a People Operations Specialist/Lead to help build and scale our people infrastructure across regions. You’ll join a collaborative, high‑performing People Operations team, working closely with our Kraken Capabilities team, and business leaders.

This role is critical to ensuring a brilliant, seamless experience across the employee lifecycle - from post‑offer onboarding through to off‑boarding - while continuously improving our systems and processes to enhance both individual and organisational performance.

What you’ll do:

• Own and improve people systems (e.g. HiBob, Lever, Zinc), ensuring data integrity, usability, and scalability.
• Lead and support global People Ops initiatives - from design to implementation - across onboarding, internal mobility, and exits.
• Coordinate onboarding logistics including equipment, contracts, system access, and background checks.
• Support Visa operations: tracking visa types, managing agency communications, and maintaining documentation/templates.
• Maintain and localise policies, handbooks, and guides.
• Advise managers and employees on people tools and policies, ensuring a compliant and human‑first experience.
• Collaborate with Legal, IT, Talent, and Payroll to ensure smooth, secure, and compliant processes across geographies.

What you’ll need:

• Solid experience in People Operations or HR, ideally in high‑growth or global environments.
• Strong understanding of HR systems - especially Hibob and ATS tools (e.g. Lever, Greenhouse).
• Basic knowledge of UK employment practices, with the ability to adapt and learn as needed.
• A people‑first mindset with a knack for building efficient, scalable processes.
• Strong communication skills, high attention to detail, and ability to manage multiple priorities.
• You’ve managed people admin across multiple European countries and are familiar with different regulations and practices.
• Experience with benefits administration and/or immigration processes is a plus.

Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at [e-mail] and we’ll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal‑opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here.

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