People Consultant

South West London and St George's Mental Health NHS Trust; City Of London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A healthcare provider in London seeks an experienced Employee Relations/HR caseworker to manage sensitive HR cases. You will develop employee relations plans and provide expert advice to support effective HR operations. Ideal candidates should have strong knowledge of employment law and a proven track record in HR casework. The position offers a fixed-term contract with flexible working options.

Qualifications

• Proven experience in managing sensitive HR cases.
• Strong knowledge of employment law and best practices.
• Ability to collaborate effectively with various stakeholders.

Responsibilities

• Lead a caseload of complex cases requiring expert guidance.
• Develop and implement employee relations plans.
• Provide high-standard advice for HR case management.

Skills

Complex casework

Employment policy

Employment law knowledge

Job description

Overview

We are looking for an experienced Employee Relations/HR caseworker to lead a caseload of highly sensitive, complex cases. The role requires someone comfortable with complex casework, following employment policy, and a good working knowledge of employment law.

Responsibilities

• Develop and deliver a business‑focused employee relations plan that meets the needs of all Service Line and Corporate stakeholder groups.
• Act as an ER expert, promote best practice in ER interventions, and provide leadership within the team.
• Support change management and TUPE work commissioned by People Delivery Partners.
• Provide high standards of advice, guidance, and support to managers on investigation and hearings processes in the Trust.
• Work closely with HR Business Partners to ensure HR involvement supports business objectives through efficient and effective ER casework management.
• Collaborate with the HR Direct First point of contact service; escalate complex cases through the triage process.

Contract and Location

This role is offered on a 6 month fixed term basis and is based at Tolworth Hospital with remote working. The working pattern is Monday to Friday, 9.00am to 5.00pm, offering flexible working options.

Selection Process

As part of the interview and assessment process, applicants can expect a presentation with a Q&A, followed by an interview.

About Us

We are South West London and St George’s Mental Health NHS Trust. We are proud to belong, aiming to provide the best quality care for those with mental ill‑health. The Care Quality Commission rates our services as “good”; we aspire to be “outstanding”. We are transforming our services and facilities to support our mission of Making Life Better Together.

Locations

Tolworth Hospital, Surbiton. Tolworth is undergoing a 2026 transformation to add wards. It has a canteen, is near shops, the A3, Tolworth station, and is a bus ride from Surbiton station with connections to Clapham Junction and London Waterloo.

How to Apply / Contacts

For further details or informal visits contact:
Name: Suzanne Hunter
Job title: Associate Director of People
Email: [e-mail]
Additional contact: Suzanne Lopez-Barillas, Head of HR Operation, [e-mail], 07909 540846