Pensions Officer

Richmond and Wandsworth Councils; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local government authority in Greater London is seeking a Pensions Officer to ensure accurate and timely pension payments while contributing to projects aimed at enhancing service delivery. The ideal candidate should thrive on detail, enjoy problem-solving, and be comfortable handling complex data. This role also offers an opportunity to develop data analytics skills through a funded apprenticeship. Candidates should possess strong communication and IT skills and the ability to manage priorities effectively.

Benefits

Annual leave including Bank Holidays

Flexible working

Generous pension plan

Qualifications

• Proven ability to incorporate complex rules into calculations.
• Able to manage conflicting demands and prioritize work.
• Recognize inefficiencies and suggest improvements.
• Well-versed in communication with diverse audiences.
• Proficient with major Microsoft packages.

Responsibilities

• Ensure accurate and timely pension payments.
• Contribute to strategic projects for service improvement.
• Manage payroll processes and complex data.

Skills

Highly numerate

Communication skills

Proficient IT skills

Ability to manage priorities

Problem-solving

Job description

About Us

Job Title : Pensions Officer – Payroll, Payments and Projects

Salary Range : £,- £, per year (starting salary dependent on experience)

Permanent – Fulltime (hours)

Location : Wandsworth Town Hall.

An exciting opportunity has arisen to work as a Pensions Officer within our Payroll, Payments and Projects team. In this role,you will be at the heart of our operations, ensuring that pensioners receive accurate and timely payments and contributing to strategic projects that improve service delivery.

This role is perfect for someone who thrives on detail, enjoys problem-solving, and wants to make a tangible impact. You’ll also have the opportunity to develop advanced data analytics skills through a funded Level Data Analyst apprenticeship, equipping you with expertise in data interrogation tools and preparing you for future career growth in a data-driven environment.

About the role

The Pensions Shared Service, based in Wandsworth, runs the administration of the Local Government Pension Scheme (LGPS) for five London boroughs : Camden, Merton, Richmond, Waltham Forest and Wandsworth.

We’re seeking a proactive and detail-driven professional who can combine technical accuracy with excellent communication skills. The ideal candidate will be comfortable working with complex data, managing payroll processes, and supporting projects that improve service delivery.

Essential Qualifications, Skills and Experience

• Highly numerate, with the proven ability to incorporate complex rules into calculations
• Able to determine your own work priorities and manage conflicting demands appropriately
• Able to recognise when a process or policy is not working as effectively as it could and make suggestions as to how it could be improved
• Communicate well with a range of audiences including colleagues, Human Resources, Payroll, schools and external employers’ representatives.
• Proficient IT skills with the major Microsoft packages

Indicative Recruitment Timeline

Closing Date : Wednesday January

Shortlisting Date : Thursday January

Interview Date

Friday February

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment

Useful Information

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people / vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of designed to attract, develop, and reward our employees such as days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Richmond and Wandsworth Councils