Pensions Administrator - Defined Benefits

JR United Kingdom; Cheltenham; Remote; GBP 35,000 - 45,000; Full time

Job summary

A leading pensions administration firm in Cheltenham is seeking experienced Pensions Administrators to join their Defined Benefits team on a 6-month remote contract. Candidates should possess strong pensions administration skills and extensive experience in Defined Benefits, along with proficiency in payment processing and the Hartlink system. This role emphasizes teamwork and adherence to service quality standards.

Responsibilities

• Work towards overall team goals for excellent customer service.
• Demonstrate and support the client's values.
• Comply with Quality Management Systems and regulations.
• Undertake training for personal development.
• Report risks and complaints to management.
• Review systems and suggest service improvements.
• Assist the management team as required.
• Maintain and enhance stakeholder relationships.
• Share knowledge to support others.

Skills

Strong Pensions Administration Experience

Extensive Defined Benefits (DB) experience

Payment processing skills

Experience using Pensions systems - Hartlink

Job description

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Pensions Administrator - Defined Benefits, cheltenham

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Client:

Lorien

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

26.08.2025

Expiry Date:

10.10.2025

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Job Description:

• Pensions Administrator
• Remote Working
• 6 month contract
• Inside of IR35

My client is looking for a number of Pensions Administrators to assist them on their DB Team.

Key Responsibilities

• Work towards overall goals of the team in achieving excellent customer service in line with procedural and Service Level requirements.
• Embrace, demonstrate, and support the business to embed the clients Values.
• Adhere to Quality Management Systems and comply with regulations and policies from the clientand relevant regulatory bodies.
• Take ownership of personal and performance development undertaking all relevant training courses, including Mandatory e-learning, to improve and retain pensions and internal systems knowledge and capability.
• Identify and report risks, complaints and breaches immediately / within deadlines, to line management and/or the Operational Risk & Compliance Department.
• Consider and review the effectiveness and efficiency of existing systems, processes, and controls and make suggestions to continually enhance service delivery.
• Support and assist the management team where required in all aspects of service delivery.
• Understand, build, maintain and enhance stakeholder and/or client relationships.
• Share knowledge to support development of others.

Key Skills & Experiences

• Strong Pensions Administration Experience
• Extensive Defined Benefits (DB) experience
• Experienced in payment processing and checking calculations
• Experienced in using Pensions systems - Hartlink