Pediatric Medical Secretary & Admin Support (NHS)

Gateshead Health NHS Foundation Trust; Gateshead; On-site; GBP 40,000 - 60,000; Full time

Job summary

A regional healthcare provider is seeking a motivated individual to join their Paediatric Department as an Administrative Assistant. The role involves providing a high-quality clinical typing service, dealing with patient queries, and ensuring effective clinical administration. Applicants should have experience in an NHS or healthcare setting, along with strong communication and organizational skills. Relevant qualifications in business administration and typing are necessary, and proficiency in Microsoft Office is required.

Benefits

Health and wellbeing support

Diverse staff networks

Qualifications

• Experience of working in NHS or healthcare environment.
• Experience of working in secretarial or office environment.
• Experienced in using Microsoft Office packages.

Responsibilities

• Provide a high quality clinical typing service.
• Dealing with telephone queries and checking patient information.
• Organises own workload to meet internal and external quality requirements.

Skills

Effective written and oral communication skills

Good organisational planning skills

Ability to work autonomously

Knowledge of Careflow system

Knowledge of medical terminology

Education

NVQ 3 Certificate in Business Administration or equivalent experience

RSA 3 in Typing or Word Processing or equivalent experience

Tools

Microsoft Office packages

Job description

A regional healthcare provider is seeking a motivated individual to join their Paediatric Department as an Administrative Assistant. The role involves providing a high-quality clinical typing service, dealing with patient queries, and ensuring effective clinical administration. Applicants should have experience in an NHS or healthcare setting, along with strong communication and organizational skills. Relevant qualifications in business administration and typing are necessary, and proficiency in Microsoft Office is required.