PCN Pharmacy Technician

NHS; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local healthcare provider in Bristol is seeking a Pharmacy Technician to join their Prescription Hub. This role involves managing prescription requests, supporting GPs and Clinical Pharmacists, and improving patient care through effective medicines use. The ideal candidate will have a professional registration with GPhC and qualifications in pharmaceutical sciences. This position offers opportunities for professional development and training within a supportive team environment.

Benefits

On-site parking

Professional development opportunities

Qualifications

• Professional registration with GPhC is essential.
• BTEC/NVQ level 3 or equivalent in pharmaceutical sciences is required.
• Experience as a registered pharmacy technician is desirable.

Responsibilities

• Provide support to GPs and Clinical Pharmacists on repeat prescribing processes.
• Handle prescription queries and update patient medication records.
• Deliver training to prescribing clerks to improve pharmacy administration.

Skills

Professional registration with GPhC

BTEC/NVQ level 3 or equivalent in pharmaceutical sciences

Experience in general practice

Education

Postgraduate qualifications of a relevant nature

Job description

Overview

Job Summary

We have an exciting opportunity for a Pharmacy Technician to join our team in the Prescription Hub for Healthwest PCN. This position would suit newly qualified Pharmacy Technicians or more experienced Technicians looking to move into the Primary Care sector. The Prescribing Hub manages all of the prescription requests for the 4 constituent PCN practices (Pembroke Road Surgery, The Family Practice, The Student Health Service and Whiteladies Health Centre), with the support of Clinical Pharmacists and GPs. The aim of the Prescribing Hub is to maximise safe, cost effective best practice in prescribing to improve the quality of patient care. The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines. The successful candidate will have to enrol in the CPPE Primary Care Pathway.

Main duties

You will provide support to our GPs, Clinical Pharmacists, other clinical staff and reception teams; playing a central role in repeat prescribing processes; training and development of prescription clerks; medicines reconciliation post discharge and on other transfers of care; liaising with our patients, nursing homes, carers, hospital and community pharmacies; responding to medication queries and updating medical records.

About Us

We are a small close knit team, who are dedicated and enthusiastic about improving the service that we offer to our patients.

Reporting to the Senior Pharmacy Technician, you will be working in our dedicated Prescription Hub alongside our Prescribing Clerks, helping them to develop their skills in dealing with repeat prescription queries.

We highly value all of our staff and look to offer progression and development to all members of our team.

On-site parking available.

Details

Date posted: 11 September 2025

Salary: Depending on experience

Contract: Permanent

Working pattern: Full-time, Part-time, Flexible working

Job locations: Whatley Road, Bristol, BS8 2PU

Job Description

Role And Responsibilities:

• Clinical
  • Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.
  • Day to day handling of prescription queries within area of own competence.
  • Medicines reconciliation post discharge and on other transfers of care.
  • Update and maintain accurate patient medication records on the practice clinical computer system, including advice given and action taken.
  • Delivery of training and development to practice based prescribing clerks and administrators to support improved co-ordination and effective pharmacy administration within General Practice.
  • Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation; work with patients to ensure they use medicines effectively.
  • As determined by the PCN, support medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacies.
  • Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.
  • Handle sensitive, complex or confidential information in accordance with Data Protection Act, GDPR, Caldicott Guidelines and Confidentiality Code of Conduct.
• Technical and Administrative
  • Support the PCN multi-disciplinary team to ensure efficient medicines optimisation processes are followed.
  • Implement efficient ordering and return processes and reduce medication wastage.
  • Provide training and support on legal, safe and secure handling of medicines, including the Electronic Prescription Service (EPS).
  • Promotion of Electronic Repeat Dispensing (eRD) and online ordering.
  • Develop relationships with other pharmacy professionals and multi-disciplinary team members to support integration across health and social care.
  • Support practice reception teams in streaming general prescription requests to review more clinically complex requests.
  • Support the implementation of prescribing policies and guidance within GP practices, care homes and other primary care settings.
  • Support the PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced services; review and develop practice policies for CQC requirements.

Person Specification

Qualifications

Essential

• Professional registration with GPhC
• BTEC/NVQ level 3 or equivalent in pharmaceutical sciences

Desirable

• Evidence of continued professional development (CPD)
• Postgraduate qualifications of a relevant nature (e.g. FdSc in Medicines Management/Pharmacy Services; BTEC Therapeutics)

Experience

Desirable

• Experience of working as a qualified, registered pharmacy technician in general practice or in hospital or community pharmacy

Other requirements

• Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a disclosure check will be required.
• UK Registration: Applicants must have current UK professional registration.

Employer details

Employer: Whiteladies Medical Group

Address: Whatley Road, Bristol, BS8 2PU

Employer's website: https://www.whiteladiesmedical.nhs.uk