Payments Technical Account Manager — Integrations & Growth

Payments Recruitment; City Of London; Remote; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

A fast-growing payments fintech is seeking a Technical Account Manager to bridge clients and technology. Responsibilities include managing the client journey, leading technical discussions, and ensuring customer satisfaction. The ideal candidate has 2+ years in a similar role, a strong understanding of APIs, and exceptional communication skills. This remote role offers a package of £50-60k plus bonuses and benefits.

Qualifications

• 2+ years’ experience in a Technical Account Manager or similar role.
• Solid understanding of APIs (REST, JSON, SOAP, XML) and web technologies.
• Excellent communicator able to translate between business and technical audiences.

Responsibilities

• Own the client journey from onboarding to ongoing support.
• Lead technical discussions with senior stakeholders.
• Manage incidents and ensure smooth resolution of technical issues.
• Spot growth opportunities for clients.

Skills

Client journey management

API understanding

Technical communication

Problem-solving

Fluent English

Tools

API management tools

Job description

A fast-growing payments fintech is seeking a Technical Account Manager to bridge clients and technology. Responsibilities include managing the client journey, leading technical discussions, and ensuring customer satisfaction. The ideal candidate has 2+ years in a similar role, a strong understanding of APIs, and exceptional communication skills. This remote role offers a package of £50-60k plus bonuses and benefits.