Global Strategic Account Manager – Fintech & Payments

Kody; Greater London; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Opportunities for career growth

Collaborative and inclusive work environment

Job summary

A fast-growing financial technology company in Greater London is seeking an experienced Account Manager to foster client relationships and deliver exceptional service. The ideal candidate will have a background in fintech or payment services, strong communication skills, and the ability to manage multiple priorities. This role includes setting account goals, handling complex client issues, and providing insights for product improvement. Join a dynamic, collaborative environment that values your contributions and offers opportunities for career growth.

Qualifications

• Experience in fintech, SaaS, or payment services is essential.
• Ability to build client rapport and manage multiple priorities effectively.
• Detail-oriented with a proactive problem-solving approach.

Responsibilities

• Set clear account goals and foster collaboration within the team.
• Address complex client issues and ensure timely solutions.
• Gather client feedback to enhance products and drive improvements.
• Support client onboarding and address operational challenges.
• Provide market insights for strategic planning.

Skills

Customer Success

Account Management

Interpersonal Skills

Problem-solving

Communication Skills

Tools

Google Workspace

Microsoft Office

CRM software (HubSpot preferred)

Job description

A fast-growing financial technology company in Greater London is seeking an experienced Account Manager to foster client relationships and deliver exceptional service. The ideal candidate will have a background in fintech or payment services, strong communication skills, and the ability to manage multiple priorities. This role includes setting account goals, handling complex client issues, and providing insights for product improvement. Join a dynamic, collaborative environment that values your contributions and offers opportunities for career growth.