Strategic Key Account Manager - FinTech Payments

Payments Recruitment; England; Hybrid; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Bonus

Excellent benefits

Job summary

A leading fin-tech company is seeking an Account Manager to maintain and develop relationships with a key client. You'll work with a supportive team in a hybrid model, ensuring compliance with KPIs and managing escalations. Successful candidates will have a robust background in financial services, strong communication skills, and experience in account management. A competitive salary plus benefits are offered.

Qualifications

• Track record of managing complex clients in financial services.
• Experience in account management or customer success.
• Ability to achieve KPIs and SLAs.

Responsibilities

• Maintain and develop client relationships within a key account.
• Manage contractual obligations and compliance with KPIs.
• Drive internal and external meetings on client accounts.
• Handle issues or escalations between customers and teams.
• Monitor client activity including financial performance.

Skills

Relationship building skills

Communication skills

Contract monitoring and management

Self-motivated

Technological proficiency

Job description

A leading fin-tech company is seeking an Account Manager to maintain and develop relationships with a key client. You'll work with a supportive team in a hybrid model, ensuring compliance with KPIs and managing escalations. Successful candidates will have a robust background in financial services, strong communication skills, and experience in account management. A competitive salary plus benefits are offered.