EMEA Technical Account Manager – Payments

present of AI; Grande-Bretagne; À distance; GBP 70 000 - 110 000; Plein temps

Résumé du poste

Primer seeks a Technical Account Manager to blend payments/fintech know-how with client-facing ownership. You will guide merchants through integration, troubleshooting, and ongoing health of their setup, explaining technical issues in plain language and driving root cause analyses and recommendations.

You will work closely with support teams to ensure reliable operations and continuous improvement in a unified payments infrastructure in the AI-enabled era.

Responsabilités

• Guide merchants through integration, troubleshooting and ongoing health of their setup.
• Explain technical issues in plain language to non-technical stakeholders.
• Run incident follow-ups such as root cause analyses and recommendations.
• Collaborate closely with support teams to resolve issues and improve operations.

Description du poste

Primer seeks a Technical Account Manager to blend payments/fintech know-how with client-facing ownership. You will guide merchants through integration, troubleshooting, and ongoing health of their setup, explaining technical issues in plain language and driving root cause analyses and recommendations.

You will work closely with support teams to ensure reliable operations and continuous improvement in a unified payments infrastructure in the AI-enabled era.