Patient Services Receptionist & Admin (Part-Time)

East of England Community Health and Care NHS Trust; Dereham; On-site; GBP 12,000 - 15,000; Part time

Job summary

East of England Community Health and Care NHS Trust is seeking an Admin Support - Receptionist at Westfield Centre, Dereham Hospital. The role is part-time, Monday to Friday 08:30–13:10, with interviews conducted in person.

You will manage a patient reception, provide administrative support, and use NHS systems (SystmOne) to check in patients while maintaining strict confidentiality and courteous communication.

Qualifications

• Experience in busy office environment.
• Excellent customer care and communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Answer telephone enquiries and greet patients.
• Process registrations and check-in using NHS systems.
• Maintain patient records and distribute mail.
• Support clerical duties and document handling.

Skills

Customer service

Telephone handling

Data entry

Organization

Teamwork

Education

GCSEs or equivalent

Tools

SystmOne

Job description

East of England Community Health and Care NHS Trust is seeking an Admin Support - Receptionist at Westfield Centre, Dereham Hospital. The role is part-time, Monday to Friday 08:30–13:10, with interviews conducted in person.

You will manage a patient reception, provide administrative support, and use NHS systems (SystmOne) to check in patients while maintaining strict confidentiality and courteous communication.