Healthcare Admin Pro: Flexible Hours and Team Support

Northamptonshire Healthcare NHS Foundation Trust; Peterborough; Remote; GBP 18,000 - 23,000; Full time

Job summary

Northamptonshire Healthcare NHS Foundation Trust is seeking a detail-oriented Administrative professional to provide receptionist and clerical support within a healthcare setting. You will manage diaries, generate documentation, and handle queries while maintaining a client-focused service.

The role requires IT proficiency, experience with Excel/Word, and willingness to engage in DBS checks and flexible working arrangements. Prior prison knowledge is advantageous.

Qualifications

• Experience using Excel/Word and other IT systems.
• Prison knowledge/experience.
• 1 year Admin experience.

Responsibilities

• Inputting into, monitoring and printing reports from supported systems, run reports and obtain data for reports when required for all healthcare services on site.
• To receive incoming telephone calls, and deal with queries where possible /or take accurate messages and direct to the appropriate recipient
• Deliver an effective and competent level of receptionist and/or clerical support and consistently deliver a “client-focused” service which promotes good customer service and effective working relationships
• To generate a range of documentation including letters and reports to a professional standard. This may include the composition of letters to patients and families/carers and other professionals on behalf of the team
• Minute taking/prepare agenda, appropriately at informal meetings where required, drafting, obtaining approval and distributing in a timely manner. To ensure the appropriate and timely dissemination of information across the team
• Deal with concerned patients/relatives and stake holders with tact, patience and discretion, especially when conveying sensitive information, some of which can be stressful and likely to be emotional
• Manage incoming and outgoing post ensuring all incoming mail is date stamped and forwarded to the appropriate person on the day of arrival, including electronic mail received and sent for the teams. Sort outgoing mail according to internal, external departments and relevant agencies

Skills

Admin experience

Prison knowledge

Education

Maths GCSE or equivalent

English GCSE or equivalent

Tools

Excel

Word

IT systems

Job description

Northamptonshire Healthcare NHS Foundation Trust is seeking a detail-oriented Administrative professional to provide receptionist and clerical support within a healthcare setting. You will manage diaries, generate documentation, and handle queries while maintaining a client-focused service.

The role requires IT proficiency, experience with Excel/Word, and willingness to engage in DBS checks and flexible working arrangements. Prior prison knowledge is advantageous.