Healthcare Receptionist & Admin (Flexible Hours)

Hertfordshire Community NHS Trust; Hoddesdon; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

High Cost Area Supplement (5% of basic

Job summary

Hertfordshire Community NHS Trust is seeking a motivated Receptionist/Administrator to join our busy health centre. You will be the first contact for patients, visitors and professionals, greeting people and directing enquiries with a friendly, professional approach.

You will support diary management, telephone queries and general admin, ensuring efficient front-d desk operations. A full UK driving licence is essential to support business use where needed.

Qualifications

• GCSE English & Maths or equivalent qualification.
• Typing speed of 30 words per minute.
• Hold a full, valid UK driving licence.

Responsibilities

• Greet patients, visitors and staff as the first point of contact.
• Organise clinic diaries and manage appointment scheduling.
• Handle telephone enquiries and provide administrative support.
• Ensure smooth day-to-day running of the reception area.
• Use good written and verbal communication to assist service users.

Skills

Customer service

Good communication

Teamwork

Education

GCSE English & Maths

Typing 30 wpm

Full UK driving licence

Tools

SystmOne

Microsoft Office

Job description

Hertfordshire Community NHS Trust is seeking a motivated Receptionist/Administrator to join our busy health centre. You will be the first contact for patients, visitors and professionals, greeting people and directing enquiries with a friendly, professional approach.

You will support diary management, telephone queries and general admin, ensuring efficient front-d desk operations. A full UK driving licence is essential to support business use where needed.