Part-Time Admin & Receptionist – NHS Trust

Norfolk Community Health and Care NHS Trust; Broadland; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Norfolk Community Health and Care NHS Trust in Thorpe St Andrew is seeking an Admin Support - Receptionist. The role starts at 27.5 hours per week, increasing to 30 hours from February 2027, with duties across reception and admin tasks at Thorpe Health Centre and Norwich Community Hospital.

You will handle telephone and face-to-face enquiries, support room bookings, and manage patient records with care and confidentiality, working as part of a collaborative team.

Qualifications

• Hardworking and caring with excellent communication and engagement.
• Experience handling telephone enquiries and face-to-face interactions.
• Proficient with administrative software to manage records and letters.

Responsibilities

• Greet visitors, provide information, manage room bookings and note meetings.
• Answer phones, redirect calls and pass accurate messages promptly.
• Process and file documents, maintain patient records and mailings.
• Input data into systems and support stock and procurement tasks.

Skills

Customer care

Communication

Telephone handling

Reception duties

Team player

Tools

SystmOne

EP2P Oracle

STORM

Cloudbooking

Job description

Norfolk Community Health and Care NHS Trust in Thorpe St Andrew is seeking an Admin Support - Receptionist. The role starts at 27.5 hours per week, increasing to 30 hours from February 2027, with duties across reception and admin tasks at Thorpe Health Centre and Norwich Community Hospital.

You will handle telephone and face-to-face enquiries, support room bookings, and manage patient records with care and confidentiality, working as part of a collaborative team.