Patient Services Clerk & Receptionist (Flexible Hours)

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust; Plymouth; On-site; GBP 25,000; Full time

Job summary

A regional healthcare provider in Plymouth is seeking an Administrative Support professional at the Royal Eye Infirmary. This role involves providing clerical and reception duties, adhering to strict policies, and ensuring patients' needs are met efficiently. Ideal candidates will have GCSEs in English and Maths or an equivalent qualification, excellent communication skills, and the ability to handle various administrative tasks. The position offers a permanent, full-time contract with a salary of £24,465 annually.

Qualifications

• Ability to undertake training competencies relative to the role.
• Previous demonstrable experience working within a large clinical setting is desirable.
• Familiarity with the Trust's electronic patient management systems is desirable.

Responsibilities

• Receive and welcome patients and relatives to the department.
• Compile and sort patient clinic attendance sheets.
• Ensure the In Touch system is up to date.
• Be responsible for admission and discharge of patients.
• Ensure patients' details are up to date on the computer system.

Skills

Good communication skills

Good telephone manner

Organisational skills

Education

GCSE's 9-4 (A-C) in Maths & English or NVQ level 2 in business administration

Job description

A regional healthcare provider in Plymouth is seeking an Administrative Support professional at the Royal Eye Infirmary. This role involves providing clerical and reception duties, adhering to strict policies, and ensuring patients' needs are met efficiently. Ideal candidates will have GCSEs in English and Maths or an equivalent qualification, excellent communication skills, and the ability to handle various administrative tasks. The position offers a permanent, full-time contract with a salary of £24,465 annually.