Patient Pathway Admin Specialist

OUH; Oxford; Hybrid; GBP 26,000 - 27,000; Part time

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking a part-time Administrative Assistant (Band 3) to cover maternity leave in the Psychological Medicine Service. The 12-month fixed-term role involves patient administration, appointment bookings, referrals, reception duties, Electronic Patient Records (EPR) management and producing clinical correspondence.

Based at the John Radcliffe site in Headington, you will support clinicians and the multidisciplinary team, monitor inboxes, maintain

Qualifications

• Proven experience within an administrative role.
• Strong computer skills.
• Excellent interpersonal and communication skills.
• Highly organised and able to coordinate workload.
• Evidence of team working.
• Familiarity with NHS performance targets including RTT.
• Experience interacting with a wide range of people.

Responsibilities

• Provide administrative support to the Psychological Medicine Service using EPR and PM Office.
• Provide reception cover and greet patients at appointments.
• Process incoming post and action items in a timely manner.
• Monitor shared inbox and respond to inquiries from patients and referrers.
• Book clinic appointments and support RTT data entry and tracking.
• Maintain data quality and confidentiality in patient records.
• Collaborate with colleagues and support service improvements.

Skills

Administrative experience

Computer skills

Communication skills

Organisational skills

Teamwork

RTT familiarity

Tools

EPR systems

PM Office

Powerchart

Job description

Oxford University Hospitals NHS Foundation Trust is seeking a part-time Administrative Assistant (Band 3) to cover maternity leave in the Psychological Medicine Service. The 12-month fixed-term role involves patient administration, appointment bookings, referrals, reception duties, Electronic Patient Records (EPR) management and producing clinical correspondence.

Based at the John Radcliffe site in Headington, you will support clinicians and the multidisciplinary team, monitor inboxes, maintain