Strategic Patient Pathway Coordinator

OUH; Oxford; Hybrid; GBP 28,000 - 31,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust in Oxford is recruiting for a full-time administrative post in the Ear, Nose and Throat Department. The role provides essential support to consultants, handles appointments and correspondence, and maintains high standards of data quality and patient confidentiality.

You will work within a busy team, manage pathways, and contribute to service improvement. The position is based at John Radcliffe Hospital with standard hours and a pro‑rata salary for

Qualifications

• GCSE or equivalent in English and Maths.
• NVQ or Apprenticeship in Customer Care or Business Administration.

Responsibilities

• Provide primary administrative support to consultants and clinicians.
• Book follow up appointments and manage correspondence.
• Maintain patient confidentiality and accurate patient records.
• Assist with waiting list management and validation of pathways.
• Coordinate interpreters and liaise with clinical coding teams.
• Support service development and handle ad hoc duties as required.

Skills

Accurate data entry

Typing

Good communication

Organising and prioritising

Teamwork

Conflict resolution

IT aptitude

Education

GCSE English and Maths

NVQ/ Apprenticeship in Customer Care or Business Admin

Tools

EPR

Scan IT

Job description

Oxford University Hospitals NHS Foundation Trust in Oxford is recruiting for a full-time administrative post in the Ear, Nose and Throat Department. The role provides essential support to consultants, handles appointments and correspondence, and maintains high standards of data quality and patient confidentiality.

You will work within a busy team, manage pathways, and contribute to service improvement. The position is based at John Radcliffe Hospital with standard hours and a pro‑rata salary for