Patient Pathway Assistant: NHS Admin & Front Desk

NHS Professionals; Oxford; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Competitive pay rates

24/7 support

Bank shifts portal

Shifts across neighbouring Trusts

Training and development

Holiday accrual per shift

Pension scheme

Job summary

NHS Professionals is inviting applications for an Assistant Patient Pathway Administrator at Churchill Hospital, Oxford. The role supports reception, patient registration, referrals, and outpatient scheduling within the NHS framework.

The temporary position lasts 3 months with a possibility of permanency, offering weekend shifts and an enhanced rate for weekend work. NHS experience and teamwork are valued for delivering timely patient access.

Qualifications

• Vocational Level 3 qualification or at least 2 years relevant experience.
• Understanding NHS roles and responsibilities.
• Ability to work with clinical and administrative teams.

Responsibilities

• Act as first point of contact on reception for patients entering the department.
• Check patients in to their appointments and help them by answering queries.
• Work with the wider administrative and clinical team to meet local and national access targets.
• Assist outpatient bookings with processing new referrals via GP e-Referral system (ERS).
• Registering patients and making outpatient appointments.
• Ensure patient details are correct.

Skills

Communication skills

Computer skills

Organization

Deadline planning

NHS experience

Education

Vocational Level 3 qualification

2+ years relevant experience

Tools

GP e-Referral ERS system

Job description

NHS Professionals is inviting applications for an Assistant Patient Pathway Administrator at Churchill Hospital, Oxford. The role supports reception, patient registration, referrals, and outpatient scheduling within the NHS framework.

The temporary position lasts 3 months with a possibility of permanency, offering weekend shifts and an enhanced rate for weekend work. NHS experience and teamwork are valued for delivering timely patient access.