Patient-Focused Medical Receptionist (Multi-Site)

NHS; North Shields; Hybrid; GBP 10,000 - 40,000; Part time

Job summary

A healthcare provider in North Shields is looking for a Medical Receptionist to join their team. The successful candidate will be the first point of contact for patients, assisting them courteously. Responsibilities include managing appointments, processing prescriptions, and providing administrative support. Ideal applicants should possess excellent interpersonal and organizational skills, be flexible in their working hours, and have experience in a healthcare setting. This position offers part-time and full-time options, requiring travel between multiple sites.

Qualifications

• Experience working in Primary Care is preferred.
• Good verbal and written communication skills are necessary.
• Flexibility with working hours is required.

Responsibilities

• Act as the first point of contact for patients and visitors.
• Manage the practice appointments system efficiently.
• Process prescriptions and medication-related administration.

Skills

Excellent interpersonal skills

Multitasking

Organizational skills

Good Customer Service Skills

Verbal and written communication skills

Education

GCSE grade A to C in English and Maths

AMSPAR Level 2 Medical Administration

NVQ 2/3 Customer Service

Tools

SystmOne

Job description

A healthcare provider in North Shields is looking for a Medical Receptionist to join their team. The successful candidate will be the first point of contact for patients, assisting them courteously. Responsibilities include managing appointments, processing prescriptions, and providing administrative support. Ideal applicants should possess excellent interpersonal and organizational skills, be flexible in their working hours, and have experience in a healthcare setting. This position offers part-time and full-time options, requiring travel between multiple sites.