Patient Care Coordinator - GP Practice

White House; Doncaster; On-site; GBP 18,000 - 24,000; Full time

Job summary

White House GP Practice in Doncaster is seeking a friendly receptionist to join our busy team. You will be the first point of contact for patients, handling inquiries, booking appointments, and supporting day-to-day administration.

Experience with SystmOne and general admin is helpful. We value compassion, organisation and teamwork in delivering high-quality care to our local community.

Responsibilities

• Act as the first point of contact for patients, visitors and healthcare professionals.
• Answer telephone calls promptly, dealing with enquiries efficiently and directing them to the appropriate member of the team as required.
• Welcome patients, check them in for appointments, and manage the reception area.
• Book, amend and cancel appointments as required.
• Signposting patients to appropriate services.
• General use of clinical system - SystmOne
• Process repeat prescription requests.
• General administration tasks such as processing new registrations, summarising medical records, distributing incoming mail, dealing with emails.
• Liaise with GPs, nurses and other members of the team.

Job description

White House GP Practice in Doncaster is seeking a friendly receptionist to join our busy team. You will be the first point of contact for patients, handling inquiries, booking appointments, and supporting day-to-day administration.

Experience with SystmOne and general admin is helpful. We value compassion, organisation and teamwork in delivering high-quality care to our local community.