Patient-Focused GP Receptionist & Admin Coordinator

Anonymous; Leeds; On-site; GBP 19,000 - 22,000; Part time

Job summary

Anonymous is seeking an experienced GP Receptionist / Office Administrator in Leeds. This patient-facing role ensures a welcoming and high-quality service from initial enquiry through to appointment and follow-up.

Reporting to the Reception & Practice Manager, you will manage reception tasks, patient coordination and essential admin. NHS GP surgery experience is important, or strong reception/administration in customer-focused settings.

Qualifications

• Experience delivering high-quality reception and admin support in a clinical setting.
• Strong customer service, communication and organisational skills.
• Knowledge of NHS reception workflows and patient confidentiality.

Responsibilities

• Welcoming patients and maintaining a warm, professional reception area.
• Answering calls and emails; booking and coordinating appointments.
• Managing diaries and patient documentation; supporting the practice team.

Skills

Customer service

Telephone manner

Communication skills

Organisational skills

IT skills

Problem solving

Attention to detail

Confidential handling

Multitasking

Team oriented

Prioritising

Education

NHS GP surgery experience

Tools

MS Office

Job description

Anonymous is seeking an experienced GP Receptionist / Office Administrator in Leeds. This patient-facing role ensures a welcoming and high-quality service from initial enquiry through to appointment and follow-up.

Reporting to the Reception & Practice Manager, you will manage reception tasks, patient coordination and essential admin. NHS GP surgery experience is important, or strong reception/administration in customer-focused settings.