Patient Benefits Navigator

PowerToFly; Bangor; On-site; GBP 60,000 - 80,000; Full time

Job summary

A health service provider is seeking a Healthcare Representative to interview and advocate for patients to obtain maximum benefit coverage. Candidates must have at least a High School Diploma and 1+ years of customer service experience in healthcare or social services. Responsibilities include completing applications and maintaining communication with government agencies. Flexibility in scheduling is required. The position offers paid training and a benefits package, with hourly pay ranging from $17.74 to $31.63 based on experience.

Benefits

Comprehensive benefits package

401k contribution

Incentive and recognition programs

Qualifications

• 1+ years of customer service experience in healthcare or social services.
• Ability to work on-site at the Medical Center located at 489 State Street Bangor, ME.
• Full Flu vaccination is required for this role.

Responsibilities

• Interview patients and advocate for benefits in a healthcare setting.
• Complete applications for state and federal programs.
• Review medical records for benefit approvals.

Skills

Customer service experience in healthcare

Communication skills

Bilingual fluency in English and Spanish

Knowledge of medical terminology

Education

High School Diploma / GED

Tools

Microsoft Office products

Job description

A health service provider is seeking a Healthcare Representative to interview and advocate for patients to obtain maximum benefit coverage. Candidates must have at least a High School Diploma and 1+ years of customer service experience in healthcare or social services. Responsibilities include completing applications and maintaining communication with government agencies. Flexibility in scheduling is required. The position offers paid training and a benefits package, with hourly pay ranging from $17.74 to $31.63 based on experience.