Patient Administrator (Bank)

Circle Health Group Limited; England; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Competitive hourly rate

Job summary

Goring Hall Hospital, part of Circle Health Group Limited, is recruiting a Patient Administrator (Bank) to support the administration team. This bank role requires weekend availability and involves contributing to the patient journey, handling inquiries, and managing mail and bookings.

Training and safety compliance are required, with competitive hourly pay. Join Circle Health Group Limited, Britain's leading provider of private healthcare, and contribute to high-standard patient services across

Qualifications

• Maths and English GCSEs at grades A-C or equivalent.
• Proficient in the use of a PC and relevant software/systems.
• Basic financial awareness.
• Previous administration experience in a private healthcare environment would be beneficial.

Responsibilities

• Contribute to the smooth patient administration throughout the journey.
• Follow Circle Health Group best practice process maps for a standard service.
• Deal with patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received via email.
• Maintain knowledge of Health and Safety at Work Act and comply with mandatory training.

Skills

Maths GCSE

English GCSE

PC proficiency

Financial awareness

Education

Maths & English GCSE A-C

Job description

Patient Administrator (Bank)
Goring Hall Hospital
Bank Shifts
Salary: Up to £12.81 per hour (depending on level of experience, training and qualification)

Goring Hall Hospital in West Sussex is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.

This is a bank role working on an as and when required basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence. Candidates must be available to work weekends.

Duties of this role include:

- Contribute to the smooth running of the patient administrative process throughout the patient journey.
- Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
- Ensure All patient queries are dealt with efficiently and professionally.
- To manage all incoming and outgoing mail.
- Approve electronic bookings received via the relevant system and update any booking received via email.
- Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
- You comply with all relevant mandatory training.

Applicants should meet the following criteria:

- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
- Proficient in the use of a PC, including the use of software and systems
- Basic financial awareness
- Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits:

Circle Health Group offers a competitive hourly rate.

Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy