Patient Administrator (Bank)

Circle Health Group; Winchester; Hybrid; GBP 26,000 - 28,000; Full time

Job summary

Circle Health Group's Sarum Road Hospital in Winchester is seeking a Patient Administrator on a bank basis. You will supplement staffing during busy periods and cover for annual leave.

You will contribute to the patient administrative process and ensure efficient, professional service to patients, visitors, consultants and staff, with duties including mail handling and booking management. The role requires GCSE Maths and English at A-C and proficiency with PC software; previous private

Qualifications

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems
• Previous administration experience in a private healthcare environment would be beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Skills

PC software proficiency

Education

GCSE Maths and English A-C

Job description

Patient Administrator (Bank)
Sarum Road Hospital
Bank Shifts
Salary: £12.71 per hour

Sarum Road Hospital in Winchester is part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in theAdministrationdepartment.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties of this role include:

Contribute to the smooth running of the patient administrative process throughout the patient journey.

Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.

Ensure All patient queries are dealt with efficiently and professionally.

To manage all incoming and outgoing mail.

Approve electronic bookings received via the relevant system and update any booking received via email.

Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.

You comply with all relevant mandatory training.

Applicants should meet the following criteria:

Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence

Proficient in the use of a PC, including the use of software and systems

Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits:

Circle Health Group offers a competitive hourly rate.

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