Patient Administrator – Bank

Circle Health Group; Northwood; Remote; GBP 34,137,000 - 44,083,000; Part time

Benefits offered by this job

£12.71 per hour

Job summary

Circle Health Group’s Bishops Wood Hospital in Middlesex is seeking a Bank Patient Administrator to support the administration team on an as-needed basis. The role covers patient administration from admission to discharge and handling enquiries.

You will supplement staffing during busy periods, manage mail and bookings, and ensure compliance with health and safety requirements while completing mandatory training.

Qualifications

• Maths and English GCSE A-C (or equivalent) required.
• Proficient in PC use and software/systems.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure Circle Health Group best practice process maps are followed to provide a standard service to patients, visitors, consultants and staff.
• Handle all patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received via email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures for patients, relatives, visitors, staff and contractors.
• Comply with all mandatory training.

Skills

PC literacy

Private healthcare admin experience

Education

GCSE Maths & English A-C

Job description

Patient Administrator (Bank)
Bishops Wood Hospital
Bank Shifts
Salary: £12.71 per hour

Bishops Wood Hospital in Middlesex is part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in theAdministrationdepartment.

This is a bank role working on an \"as and when required\" basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.


• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.


• Ensure All patient queries are dealt with efficiently and professionally.


• To manage all incoming and outgoing mail.


• Approve electronic bookings received via the relevant system and update any booking received via email.


• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.


• You comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence


• Proficient in the use of a PC, including the use of software and systems


• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits:

Circle Health Group offers a competitive hourly rate.

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