Patient Administrator (Bank)

Circle Health Group Limited (Weekly Payroll); Goring-by-Sea; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Private medical cover

Flexible working hours

Career development opportunities

Wellbeing support

Job summary

Circle Health Group Limited is seeking a Patient Administrator to join Goring Hall Hospital on a bank (as-needed) basis in West Sussex. The role covers administration duties across the patient journey and requires weekend availability.

Candidates should be able to supplement staffing during busy periods and annual leave. The position is based on a bank/zero-hours arrangement, with duties including processing bookings, mail handling, and applying health and safety standards.

Qualifications

• Maths and English GCSE at grades A–C or equivalent.
• Proficient in the use of a PC, including software and systems.
• Basic financial awareness.
• Previous administration experience in a private healthcare environment would be beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure Circle Health Group best practice process maps are followed to provide a professional and standard service to patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update bookings received by email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures for patients, relatives, visitors, staff and contractors.

Skills

Proficient PC skills

GCSE English

GCSE Maths

Basic financial awareness

Private healthcare experience helpful

Education

Maths GCSE A-C

English GCSE A-C

Tools

PC software/systems

Job description

Patient Administrator (Bank) Goring Hall Hospital Bank Shifts Salary: Up to £12.81 per hour (depending on level of experience, training and qualification)

Goring Hall Hospital in West Sussex is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence. Candidates must be available to work weekends.

Duties

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act.
• Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Applicants should meet the following criteria

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

Circle Health Group offers a competitive hourly rate. “Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values. To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy” At Circle Health Group, we believe healthcare should be personal, accessible and outstanding. As the UK’s largest private hospital group, with over 50 locations nationwide, Circle Health Group bring world‑class consultants, cutting edge facilities, and care without the wait.

We’re also passionate about out people. With private medical cover, flexible working hours, wellbeing support and career development opportunities, being just a few of the fantastic benefits on offer, we give our teams everything they need to thrive.

Together, we’re shaping the future of healthcare.