Patient Administrator - Bank - Circle Health Group

Circle Health Group; Matlock; On-site; GBP 17,000 - 21,000; Part time

Job summary

Circle Health Group's Bishops Wood Hospital in Middlesex is seeking a Patient Administrator on a bank basis. The role covers the patient administration journey and handling bookings and queries, with hours on a flex/ bank basis to cover busy periods.

You will need GCSE Maths and English at A-C, good PC skills and basic financial awareness; previous private healthcare admin experience is preferred. This is an on-site, as-needed position within the Administration team.

Qualifications

• GCSE Maths and English at grades A-C or equivalent
• Proficient in the use of a PC and software systems
• Basic financial awareness
• Experience in private healthcare administration is beneficial

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey
• Follow Circle Health Group best practice process maps to provide a standard service
• Handle patient queries efficiently and professionally
• Manage all incoming and outgoing mail
• Approve electronic bookings and update bookings via email
• Maintain Health and Safety knowledge per the Health and Safety at Work Act
• Complete mandatory training

Skills

Maths GCSE

English GCSE

PC proficiency

financial awareness

Education

GCSE Maths & English A-C

Tools

PC software systems

Job description

Patient Administrator (Bank)
Bishops Wood Hospital
Bank Shifts
Salary: £12.71 per hour

Overview

Patient Administrator (Bank)
Bishops Wood Hospital
Bank Shifts
Salary: £12.71 per hour

Bishops Wood Hospital in Middlesex is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties Of This Role Include

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Applicants Should Meet The Following Criteria

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

Circle Health Group offers a competitive hourly rate.

“Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy”