Patient Administrator

Circle Health Group; Rochdale; On-site; GBP 24,000 - 29,000; Full time

Job summary

An independent healthcare provider in Rochdale is seeking a Patient Administrator to ensure smooth patient administrative processes. The ideal candidate should possess strong PC skills, a solid understanding of financials, and preferably previous experience in a private healthcare environment. This full-time role requires covering flexible shifts and offers competitive salaries along with a comprehensive benefits package, including a pension scheme and healthcare coverage.

Benefits

25 days holiday increasing with service

Private Pension Scheme

Private Healthcare Scheme

Hospital Discounts

Enhanced Maternity, Paternity & Adoption pay

Non-contributory life insurance

Employee recognition programmes

Industry leading training and development opportunities

Qualifications

• GCSEs in Maths and English at grades A to C or equivalent functional skills level 2.
• Proficiency in PC software and systems.
• Prior experience in a healthcare administration setting.

Responsibilities

• Support the patient administrative process throughout the journey.
• Handle all patient queries professionally and efficiently.
• Manage emails and incoming/outgoing mail.

Skills

PC proficiency

Basic financial awareness

Administration experience

Education

Maths English GCSE grades A to C or equivalent

Job description

Overview

Patient Administrator

The Highfield Hospital

37.5 Hours & Permanent

Salary : 24434.00 per year

The Highfield Hospital has recently been awarded OUTSTANDING by the CQC.

The Highfield Hospital in Rochdale is part of Circle Health Group Britain’s leading provider of independent healthcare with a nationwide network of hospitals & clinics performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.

This is a Full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed to provide an efficient professional and standard service to all patients visitors consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients relatives visitors hospital staff and contractors.
• You comply with all relevant mandatory training.

Qualifications

• Maths English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC including the use of software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits including :

• 25 days holiday per year bank holidays increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies including enhanced Maternity Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act as we strive to attract candidates with diverse experiences backgrounds identities or expressions skills work stylesand more.

Were passionate about creating an environment where our people can thrive grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless compassionate committed collaborative brave agile tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy : Experience :

Unclear Seniority

Key Skills

Air Ticketing,API,CAD CAM,Data Management,Equity,Import & Export

Employment Type

Employment Type : Full-Time

Experience

Experience : years

Vacancy

Vacancy : 1