Patient Access & Registration Specialist

Rochester Regional Health; Crosskeys; On-site; GBP 60,000 - 80,000; Full time

Job summary

A regional healthcare organization is seeking an Access Associate in Crosskeys, UK, to manage patient interactions and streamline the registration process. Ideal candidates will have strong customer service abilities and intermediate computer skills. Responsibilities include scheduling appointments, verifying insurance, and ensuring data accuracy. Join a dynamic team committed to high-quality patient care.

Qualifications

• Preferred: 1 year of customer service experience.
• Preferred: Intermediate computer skills.
• Preferred: Strong customer service and communication skills.

Responsibilities

• Manages incoming calls and provides necessary information.
• Greets patients and provides directions.
• Schedules and preschedules patient appointments.
• Interviews patients for necessary information.
• Handles insurance verification and precertification.
• Collects and processes co-payments and payments.
• Ensures accuracy of all collected data.
• Communicates with external customers.
• Sets up new patient records via Care Connect.

Skills

Customer service experience

Intermediate computer skills

Customer Service and communication skills

Education

Associates Degree

Job description

A regional healthcare organization is seeking an Access Associate in Crosskeys, UK, to manage patient interactions and streamline the registration process. Ideal candidates will have strong customer service abilities and intermediate computer skills. Responsibilities include scheduling appointments, verifying insurance, and ensuring data accuracy. Join a dynamic team committed to high-quality patient care.