Patient Access & Reception Coordinator

Derbyshire Community Health Services NHS Foundation Trust; Hague Bar; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free staff parking

Job summary

Derbyshire Community Health Services NHS Foundation Trust is seeking a friendly Reception/Administrative Assistant to manage busy front-of-house duties across community sites. You will greet visitors, answer calls, schedule appointments, handle mail, and support clinical teams with clerical tasks.

Excellent communication and IT skills are essential. Join a dedicated team delivering community healthcare to Derbyshire and Derby, with opportunities to develop in a supportive environment and work

Qualifications

• GCSE English & Maths at grade C or equivalent
• IT qualification and experience
• Previous customer service experience is desirable

Responsibilities

• Provide reception clerical and administrative duties, including cash handling and mail distribution
• Greet visitors and answer phone calls in a friendly, professional manner
• Book appointments and support waiting lists for podiatry and physiotherapy as advised
• Monitor and maintain self-check-in screens and franking machine
• Support site maintenance reporting and room booking processes

Skills

Excellent communication

Interpersonal skills

Teamwork

Customer service

Organisational skills

Education

English & Maths GCSE

IT qualification

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Derbyshire Community Health Services NHS Foundation Trust is seeking a friendly Reception/Administrative Assistant to manage busy front-of-house duties across community sites. You will greet visitors, answer calls, schedule appointments, handle mail, and support clinical teams with clerical tasks.

Excellent communication and IT skills are essential. Join a dedicated team delivering community healthcare to Derbyshire and Derby, with opportunities to develop in a supportive environment and work