Medical Practice Receptionist & Admin Specialist

NHS Jobs; Bromsgrove; On-site; GBP 21,000 - 25,000; Full time

Job summary

Birmingham Community Healthcare NHS Foundation Trust is seeking a capable receptionist/administrator to support the smooth running of the practice. You will manage visitor sign-in, appointment bookings, patient registrations, and reception queries with a courteous, confidential approach.

The role involves liaising with GPs and nursing staff, handling document workflow via Docman/AccuRx, and covering sickness or holidays as required. Strong time management and organisation are essential.

Qualifications

• Proficiency in Microsoft Office applications.
• Strong communication and interpersonal skills.
• Ability to work in a team and independently while following procedures.

Responsibilities

• Greet and sign in visitors and manage reception duties.
• Book patient appointments with clinical staff and handle registrations.
• Liaise with GPs and nursing staff regarding patient queries and documentation.
• Answer emergency calls and manage reception email and documents.

Skills

Microsoft Office

Communication

Teamwork

Organisation

Time management

Tools

EMIS Docman

AccuRx

Job description

Birmingham Community Healthcare NHS Foundation Trust is seeking a capable receptionist/administrator to support the smooth running of the practice. You will manage visitor sign-in, appointment bookings, patient registrations, and reception queries with a courteous, confidential approach.

The role involves liaising with GPs and nursing staff, handling document workflow via Docman/AccuRx, and covering sickness or holidays as required. Strong time management and organisation are essential.