Patient Access Coordinator – GP Practice (NHS)

G DOC Ltd; Bradley Stoke; On-site; GBP 12,000 - 17,000; Full time

Job summary

G DOC LTD is seeking a friendly Medical Receptionist for Pavilion and St James surgeries in Gloucester. You will be the first point of contact for patients, handling general enquiries and supporting NHS services to the local community.

The role requires strong computer literacy, excellent communication, and a willingness to cover administrative duties as needed across two sites with a supportive team to ensure smooth day-to-day operations.

Qualifications

• Works in a receptionist role.
• Broad knowledge of General Practice.
• Evidence of continuing professional development.

Responsibilities

• Opening/locking-up of Practice premises and maintaining security.
• Maintaining and monitoring the Practice appointments system.
• Processing appointments, visits and consultations requests, and directing callers to the appropriate healthcare professional.
• Clerical support including filing, photocopying and scanning.
• Providing refreshments for staff and visitors; keeping the reception area tidy.
• Communicating effectively with patients and healthcare teams.

Skills

Excellent communication skills

Effective time management

Team player

Education

GCSE maths & English

Tools

SystmOne

Office & Outlook

Job description

G DOC LTD is seeking a friendly Medical Receptionist for Pavilion and St James surgeries in Gloucester. You will be the first point of contact for patients, handling general enquiries and supporting NHS services to the local community.

The role requires strong computer literacy, excellent communication, and a willingness to cover administrative duties as needed across two sites with a supportive team to ensure smooth day-to-day operations.